Customer Support will ask you to resubmit incomplete forms. If you receive a message in Microsoft Word that the add-in's digital signature has expired, use the new macro below:. Skip to Main Content. Home More. Expand search.
Search Search. Information Title. Time Matters Product and Support Downloads. When prompted, copy the product key from your Time Matters fulfillment email and then and paste it into the field. Review and accept the licensing terms if you agree to them. The Time Matters Installation Type window opens. Click Custom , then select components to install or select a non-default installation folder.
The Shared Files window opens. If Adobe Reader is detected on your computer, a message about compatibility with Adobe Reader appears. For more information about this message, see Configure Adobe Reader in the next section of this guide.
Click OK. When the installation completes, an Application Installation Complete page displays. Click Finish. Reconnect any network drives as needed. You are ready to start and configure Time Matters. If your firm uses Exchange Sync for Time Matters, click here to download the latest version. For more information on installation and configuration, see: Exchange Synchronization for Time Matters Skip to Main Content.
Home More. Expand search. Search Search. Information Title. Install Time Matters. Article Number. Answer Answer. Or you can run SQL Server on a different computer, as long it is located on-premises and other computers running Time Matters can connect to it via wired network. We also recommend you review your deployment plan with a Certified Independent Consultant or qualified IT professional.
Whether installing a new SQL Server instance or using an existing instance, you will need the SQL Server system administrator sa password when you install Time Matters for the first time. You will also need it when it comes time to upgrade Time Matters.
For these reasons, it is recommended that you keep a secure record of your sa password. This free utility published by Microsoft can help advanced users to with problem diagnosis, password recovery, performing backups, and more. Plan the location of the shared data folder. When you first install Time Matters, you will be prompted to select a folder for shared data. By default, the folder is located on the same computer where you are installing Time Matters.
Re-enable automatic backups after installation. Review the software agreement and scroll to the bottom of the license agreement. Click Next to continue to the Installation Type page. Select Complete. Click Next to continue. Review the installation settings. Click Install to begin the installation. Wait for the installation process to compete. Click Finish. System Information Last Published Date. It also has a teaching and training history and materials that stand far above competitors.
I have looked at other programs and find them to be "newbies" without the depth and sophistication of TM, that we rely on. I cannot forsee a transition out of TM to any other program that would work as well as it does TM has become my primary resource of my personal and business life, capturing and storing information that is accessible. There is a learning curve. The sql database and search is slow compared to google.
The integration with outlook will crash sometimes, requiring exiting both programs. We also have intermittent document merge crashes in Word Perfect that fix themselves after exiting both programs. Sometimes the conflict search is a bit slow. These are minor compared to everything else that works well. Tasha from Stewart Law Offices. Company Size: employees. Industry: Law Practice. Review Source. I had a great run with this software and would recommend it to other law practices but it's phasing out and won't be around much longer.
There were a lot of features I enjoyed in this product. It was very easy to navigate, find pertinent information on cases, the tabs were very functional and can separate the cases how you like, just a great software. It could get really slow moving from one case to another, and I do mean slow. I just hate that this product won't soon be around and is phasing out.
Pricing has jumped to Cloud based, without being in the Cloud. It was great when everyone worked in the office, but doesn't work for us today with people working remotely and wanting access to information everywhere. We customized things but over the years the automatic document generation would break. Every time adobe reader updates, you have to call tech support to fix the Time Matters save function for pdf documents on every workstation!
The recently upped the price of the annual maintenance plan to similar to cloud service providers, but there is very limited cloud access, so the quadrupling of the price without a corresponding increase in functionality has led us to leave Time Matters. If we are paying for cloud access we should be receiving it.
This is a premise based software. If you have an active maintenance plan you can access a bit of information through a browser or app, but this is limited to the client name and document names under that client. You can email a document to someone, but cannot view the document.
We experienced constant problems accessing even this limited amount of information away from the office, as the software seems to crash a fair amount and you have to call tech support to get it back online. Company Size: 1,, employees.
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