Microsoft windows vista troubleshooting




















What is the name and version of your default browser? Full offline installers for Firefox ESR v If none of this helps please let us know the exact wording of your connection error message post an image if possible.

Have vista Service Pack 2 Installed which is fully updated as a search for updates returns no new updates that's not installed. Have you installed the latest recommended hardware drivers for your network adapter, video card? You also haven't replied about the make and model of your Vista SP2 computer, your default browser and antivirus if installed and the current Update Versions of your IE9 browser.

After installation launch Speccy and allow it to collect information about your system, then go to File Publish Snapshot and copy and paste the URL this generates e. The section titled Create a Local Profile in the How-To Geek article states in part that " You can avoid online-connectivity and syncing problems that can interfere with your gameplay by creating a local profile in other words, an offline profile rather than an online profile in GFWL Have you made any progress finding a solution to this problem?

I'm currently wondering if your router, firewall or some other security software is blocking ports that must be open to communicate with the backend GFWL servers. You might want to try temporarily disabling your firewall to see if that allows a connection to the GFWL server.

Privacy policy. The Internet Explorer 11 desktop application will be retired and go out of support on June 15, for a list of what's in scope, see the FAQ. Learn more here. If you experience a recurring problem when you use Internet Explorer in Windows, you may try to repair or reinstall the program to fix the problem. Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task. You can reset the program settings to repair your Internet Explorer.

After you set the expectations, it is important to continue to troubleshoot the issue by proceeding with the next troubleshooting step. This is because, although the computer may have slower hardware, the computer may also have other issues with software configurations that can further decrease performance.

For guidance about how to make recommendations about computer performance that is based on the Windows Experience Index, visit the following Microsoft Web site:. If the drivers for the video card are not WDDM drivers, the sub-score will automatically be recorded as 1. When you have identified performance expectations by using the Windows Experience Index, go to the next troubleshooting step. If a driver or an operating system component causes the performance issue, there may be an update that is available on Windows Update that addresses the issue.

Visit Windows Update, and install any driver or operating system updates that are available. To do this, visit the following Windows Update Web site. Frequently, Windows Vista can automatically detect any issues that are related to performance and can make recommendations about how to troubleshoot these problems.

When this happens, a warning is displayed in Control Panel. To access these warnings, follow these steps:. Click Start , right-click Computer and then click Properties. In the Advanced Tools window, click the performance-related links to examine detailed information about the computer.

After you click the links in the Advanced Tools window, follow the recommendations that appear. When you have resolved all the issues that appear in this list, restart the computer to see whether the startup performance issue is resolved. If the problem continues to occur, go to the next troubleshooting step.

When you troubleshoot a performance issue, it is important to determine whether the problem always occurred after you installed Windows Vista or if the problem began sometime after you installed Windows Vista. You must clarify this before you continue. If the problem has always occurred, go to Step 5. If Windows Vista was performing acceptably after it was installed, and the startup performance problem only began to occur sometime after Windows Vista was performing acceptably, you can use the Reliability Monitor tool that is included with Windows Vista.

This tool lets you examine the events that occurred around the time that the problem began so that you can determine any relationship between the event and the issue.

To do this, you must determine approximately when the issue began to occur. When you determine the approximate time, you can examine the events that occurred around that time. Click Start , type reliability in the Start Search box, and then press Enter. Click Reliability and Performance Monitor in the Programs list. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

In the line graph that appears, you will see a representation of the reliability of the computer. Each vertical bar represents a day, and the height of the line for that day is determined by the events that occurred on that day.

If any errors or warnings occur, the line will go down, and if no events or only informational events occur then the line will start to go up. To use this tool to troubleshoot a performance issue that began sometime after Windows Vista was installed, follow these steps:.

After finding out the approximate day that the problem began, select that day in the Reliability Monitor tool. Read the Information, Warning, and Error events that occurred on the day that the problem began, and on the two days before the problem began. At this point, you must use the data that you have collected to start to troubleshoot why the problem might have occurred. Some possible examples of how to troubleshoot this problem are listed here.

In the following examples, the most likely result is that you have to contact either the software or hardware vendor for more troubleshooting advice:. If you see that the problem started the day that a driver update was installed, you have to determine whether there is a newer driver than the currently installed driver.

Then, you have to install the newer driver to see whether that driver resolves the problem. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback.

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